Terms of service

Order Cancellation Policy

An order can be cancelled at any time if it has not been manufactured or shipped. The Customer must submit a cancellation request. There may be a 25% restocking fee that is assessed at the discretion of our manufacturers.  Further, USA Tank reserves the right to charge an additional 5% fee on all cancellations.

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Tax Exemptions

Customers are responsible for the payment of all taxes imposed on their orders where required by law. Tax exemptions must have been obtained prior to or at the latest by the time you place your initial order with our company. We retain the right to verify the authenticity and accuracy of the submitted tax exemption certificate and any associated documents. If USA Tank encounters any issues with your tax exemption status or if the tax exemption has not been approved by the relevant tax authorities, we reserve the right to charge you for the entire tax amount that applies to your order.  Refunds for taxes on orders will not be granted if: (a) the exemption is received after the order has been invoiced; or (b) an orders has already been shipped, but not yet invoiced.

 

It is your responsibility to ensure the validity of your tax exemption certificate. If your certificate expires or becomes invalid, you must promptly provide us with a new and valid certificate to continue receiving tax exemptions.